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Manager, Event Sales

ABOUT US

True to our vision, Arts For Every Life, the Dr. Phillips Center is a place you can go to see amazing performances and also to play, participate, learn and dream. Named by Travel + Leisure magazine as "World’s Coolest New Tourist Attractions 2015" and among their “Best Places to Travel in 2015,” the two-block downtown destination includes the 2,700-seat Walt Disney Theater, 300-seat Alexis & Jim Pugh Theater, Seneff Arts Plaza, Dr. Phillips Center Florida Hospital School of Arts, the DeVos Family Room, and other event rental spaces. Future expansion includes Steinmetz Hall, a 1,700-seat acoustical theater, along with rehearsal rooms, office space and commercial development spaces. The Dr. Phillips Center brings the best international, national and local artists to its stages including Broadway, ballet, rock, orchestra, comedy, jazz, outdoor concerts, festivals, family shows and arts education programs.

The Dr. Phillips Center for the Performing Arts is a private non-profit 501(c)3 organization operating the state-of-the-art performing arts center in downtown Orlando, Florida. A public-private collaboration with the City of Orlando, Orange County, the State of Florida and generous donors, the Dr. Phillips Center mission is to be an inspirational, creative place where people love to be and where people love to work. For more information, please visit drphillipscenter.org.

RESPONSIBILITIES

  • Develop, implement, administer all non-ticketed event sales.
  • Implement a proactive sales approach to increase all non-ticketed event sales.
  • Administer all contracts and collections for corporate and social rental events.
  • Negotiate and close event sales while meeting and exceeding sales targets.
  • Directs, calendars, coordinates, and invoices all non-ticketed events and rentals.
  • Provides support to clients in planning, estimating and closing event agreements.
  • Conducts site tours with clients in a highly professional manner.
  • Maximizes event revenue in collaboration with the food & beverage, production and programming teams.
  • Handle external inquiries, respond to inquiries, and produce estimates in a timely manner. 
  • Manages event calendar and administers detailed client records in the CRM system.
  • Responsible for efficient and organized client files, operating procedures sales plans, and event finances.
  • Participation on-site during events to ensure a strong relationship with the client as needed.
  • Maintain positive working relationships with co-workers, vendors, donors and sponsors. 
  • Develop industry relationships and attend related trade shows, meet-ups and other networking events.
  • Maintains and advances current and progressive industry trends.
  • Other duties as assigned.

KNOWLEDGE AND EXPERIENCE

  • Bachelor’s degree in Sales, Marketing, Communications, Hospitality, or business administration, or other equivalent number of years of experience.
  • Minimum of 7 years of event related sales, planning and production experience.
  • Strong negotiation, pricing, and closing skills.
  • Creative problem solving skills, high enthusiasm, work ethic and schedule flexibility. 
  • Able to work under limited supervision.
  • Office system skills (incl. Excel, Word, PowerPoint, scheduling systems, knowledge of ArtsVision and Socialtables a plus). 
  • Strong interpersonal skills and strong guest/client relations. 
  • Ability to plan, prioritize, organize and multi-task in a fast-paced environment.
  • Expertise serving sophisticated clientele.
  • Outstanding customer service skills.

SPECIAL CONDITIONS OF EMPLOYMENT

  • This position requires the ability to work a variable schedule, evenings, weekends, and holidays to meet operational needs.
  • This position requires some travel to industry tradeshows. 10%

The Dr. Phillips Center provides equal employment opportunities to all qualified individuals without regard to race, creed, color, religion, national origin, age, sex, sexual orientation, disability, veteran status, or any other status protected under the law.

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